Privacy Policy

At Our Weddings, we are committed to protecting the privacy of our clients. We understand that your personal information is important to you, and we take the protection of your information seriously. This Privacy Policy explains how we collect, use, and share information about you when you use our website or hire us for your wedding photography and videography services.

By using our website or hiring us for your wedding photography and videography services, you acknowledge and agree to the collection, use, and sharing of your information as described in this Privacy Policy.

Information We Collect

We collect information about you when you contact us through our website or through other means, such as email or phone. This information may include your name, email address, phone number, and wedding details (such as the date and location of your wedding).

We may also collect information about you through your interactions with us, such as when you visit our website or when we communicate with you about your wedding photography and videography services. This information may include your IP address, browser type and language, and the date and time of your visit.

We may use cookies and other tracking technologies to collect information about your use of our website. A cookie is a small data file that is stored on your device when you visit a website. We may use cookies to personalize your experience, to remember your preferences, and to track your use of our website. You can disable cookies in your browser settings, but doing so may affect your ability to use certain features of our website.

How We Use Your Information

We use the information we collect about you to provide you with our wedding photography and videography services, to communicate with you about your wedding, and to send you marketing communications (if you have opted in to receive them).

We may use your information to:

Respond to your inquiries and provide customer support
Send you information about our services, including promotional offers and newsletters
Process your orders and payments
Communicate with you about your wedding, including sending you updates and reminders
Personalize your experience on our website and tailor our services to your needs
Improve our website and services, including by analyzing your use of our website
Protect against and prevent fraud, unauthorized transactions, claims, and other liabilities
Comply with legal and regulatory requirements

Sharing Your Information

We will not sell or rent your personal information to third parties. However, we may share your information with third parties who provide services to us, such as payment processing and website hosting. These third parties are required to maintain the confidentiality and security of your information and are only permitted to use your information for the purposes for which it was shared.

We may also share your information if required to do so by law, or in the event of a merger, acquisition, or other corporate reorganization. In these cases, we will take reasonable steps to protect your personal information and to notify you of any changes to our privacy practices.

Your Choices

You have the right to opt out of receiving marketing communications from us at any time. You can do this by following the unsubscribe instructions in the emails we send you or by contacting us directly.

You may also have the right to access, update, or request the deletion of your personal information. To exercise these rights, please contact us using the contact information provided below.

Data Security

We take reasonable precautions to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your personal information. You should take steps to protect your personal information, such as choosing strong passwords and keeping them confidential, and logging out of your account after use.

If you believe that your personal information has been compromised or misused, please contact us immediately.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any website you visit.

Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that we have collected personal information from a child under the age of 18, please contact us using the contact information provided below.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make any material changes, we will post the updated Privacy Policy on this page and indicate the effective date of the revised policy. We encourage you to review this Privacy Policy regularly to stay informed about our privacy practices.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at services@ourweddings.com.au

Effective Date: 01/01/2022